Configuring a Player for Use Behind a Firewall
NOTE: You only need to go through the configuration steps if you are viewing a NetRoadshow presentation from behind a corporate firewall. If you are unsure whether this applies to you, please consult your company’s network administrator.
Many corporations install a device known as a firewall between the Internet and the internal corporate network. A firewall is used to prevent unauthorized access to a company’s network by those outside the firewall. Unfortunately, the firewall can also block Internet video and audio data from being received by a streaming player.
Most streaming players can be configured to work within a firewall-protected environment to receive video and audio streaming data. In some cases, the player can automatically configure itself to work correctly based on the existing firewall settings for your Internet browser. However, if this is not the case, the player may have to be manually configured.
To manually configure your streaming player to work with your firewall, follow the appropriate set of steps below. (Please be sure to obtain assistance from your network administrator if you are unfamiliar with configuring software on your computer, and it also may be a requirement within your company to involve your network administrator from the outset).
For more information regarding firewall configuration of Windows Media Player, please click here.
For more information regarding firewall configuration of Adobe Flash Player, please click here.
Does this solve your problem? If not see some other options below.